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Accessibility policy

This accessibility statement applies to the Foster for Solihull website:

Brightsparks Agency LTD operates this website on behalf of our client Solihull Metropolitan Borough Council.

Brightsparks Agency LTD is a Data Processor on behalf of Solihull Metropolitan Borough Council for the purposes of foster carer recruitment services. Both Brightsparks Agency LTD and Solihull Metropolitan Borough Council are committed to providing an accessible website experience.

Feedback & contact information

If you need information on this website in a different format, or wish to report accessibility issues, please contact us at:

Call: 0121 788 4474


Brightsparks Agency LTD and Solihull Metropolitan Borough Council is committed to providing a website that is accessible and usable by people of all abilities.

How to get the most accessible experience from this website

Our website can be viewed on a range of different screen sizes and the size of text can be changed to suit different people. 

Changing your browser settings

Using your web browser, you can change the size of text on this website. You can make other helpful changes in your browser, as well as within your computer generally. 

Accessibility guidelines

We aim for all pages of this website to conform to level AA of the Web Content Accessibility Guidelines 1.0. These guidelines are the internationally recognised benchmark for building accessible websites.


The Web Content Accessibility Guidelines explain how to make websites more accessible for people with disabilities. Conformity to these guidelines also makes websites more user friendly for all people.

Web standards and technologies

We aim for this website to conform to the W3C standards for HTML and CSS.

Accessibility limitations

We aim to make our website meet the standards described above. However, some sections of our website do not currently meet these standards:

Non HTML content

Documents such as PDF, Excel and Word do not meet the web standards described above. Where possible, an accessible summary of each document is provided.

PDF files

Please Note: PDF documents require a reader to view them. You can download Adobe Acrobat Reader for free from the Adobe website.

Contacting us

We are always looking for ways to help people get the best experience from this website. If there is information you think should be included on this page, or if you experience any problem accessing the site then please contact us.

Please note: For advice on what information to include when you contact us, we recommend you read "Contacting organisations about inaccessible websites"

This statement was last reviewed on 23rd September 2022

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